Clearly describe the exact procedure to be explained
Provide an overview of content
Indicate audience requirements
Use various types of lists wherever appropriate; in particular, use
numbered lists for sequential steps
Use headings and subheadings to divide the main sections and
subsections in a logical, coherent order
Use special notices as appropriate
Use graphics to illustrate key actions and objects
Provide an additional supplementary explanation of the steps as necessary
Create a section listing equipment and supplies if necessary
Provides an overview of the instructions (purposes and motivations)
• Indicates specific requirements (skill prerequisites, tools, and materials)
• Includes special notices if appropriate
• Includes graphics to illustrate key actions and objects
• Describes exact procedures
• Provides a supplementary explanation for steps if necessary (e.g., motivations, consequences of
• Organizes steps logically and coherently
• Uses headings to ease scanning
• Arranges text and visuals strategically to reduce the mental burden on readers
Uses direct, active verbs throughout
• Uses imperatives (commands) for specific actions users should complete
• Is free of grammar and spelling errors
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