1. How do the Internet and Internet technologies work and how do they support communication and e-business?
a. Define the Internet and describe how it works, and explain how it provides business value.
b. Explain how the Domain Name System (DNS) and IP addressing system work.
c. List and describe the principal Internet services.
d. Describe and define VolP and virtual private networks, and explain how they provide value to businesses.
e. List and describe alternating ways of locating information on the Web.
f. Compare Web 2.0 and 3.0.
2. Read “Apple, Google, and Microsoft Battle for Your Internet Experience” on pp. 217-218 and answer the questions at the end of the case.
3. Read Management Decision Problem #1 on p. 253-254 and answer questions posed by the problem.
4. Read “Sony: The World’s Largest Data Breach?” on pp. 255-257 and answer the questions at the end of the case.
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