A reflection writing assignment is designated as the class essay. The writing serves two purposes: to demonstrate the depth and width of your understanding of operations management contents; and to connect operations management concepts and knowledge to practical applications in your job or your future job. You should analyze how the organization/company you worked or are working for needs to use OM strategies discussed in the textbook. To these ends, the essay should include three parts:
1. Briefly introduce 4 influential contributors of OM theories and their theories (20%)
2. Reiterate 4 crucial OM strategies. (35%)
3. Discuss three OM strategies that can improve the operations of the company/organization you are working/worked for. (45%)
* For the section where I should connect to my job and company to the operations management concepts: I am receptionist at a water testing lab. We have 4 field techs in the company that go out to collect samples from businesses and customers homes, 3 lab technicians who do in house testing, and 3 outside certified labs in different states that we subcontract with to do our other testing since we are a small business. There are also 2 receptionists (myself included) and the lab director who is the owner. If you need any more information for this section of the paper please let me know! Thank you!