Go to the site for the Better Business Bureau (BBB) of West Georgia and East Alabama, using the link below.
http://columbus-ga.bbb.org/WWWRoot/SitePage.aspx?site=79&id=b1a1d0e0-0e1f-4cd5-85fb-ff2f96f8a2e0
You will use this page to search the company reports for several companies. Type the following company names into the search engine, and read their reports.
Generic Motor & Transmission
Transmission Experts and more
Benny’s Select Transmission Repair
AAMCO Transmissions of Columbus
Superior Transmission
*Note : I chose transmission repair shops due to the notoriety of this particular class of business. The reports chosen were randomly selected to represent a cross-section of different types of reports.
1) How do these reports affect how you feel about the businesses? Which would you be most likely to use, and why? For purposes of this assignment, please disregard location as a factor.
2) Return to the search page. Select a few businesses you frequent and read their reports. Summarize at least 5 reports of businesses you use. Were you surprised by any of the reports?
3) Were you aware that the BBB provided this type of service, prior to doing this assignment? Have you ever used the BBB for this type of information before? Do you find the service worthwhile? Will you use this site in the future, now that you know it is here?
4) In general, do you feel that this service will cause businesses to become more ethical? Note, you do not have to analyze this case using the ethical principles, but feel free to mention them where appropriate.
To turn in your assignment, attach it as a document file.
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