Quality Management and excellence Models

Essential reading
Evans, J.R. and Lindsay, W.M. 2016. Managing for quality and performance excellence. 10th ed. Australia: Cengage Learning. Chapters 1 and 2
Recommended reading
Kiran, D.R. 2016. Total Quality Management. Elsevier Ltd.
Oakland, J.S. 2014, Total Quality Management and Operational Excellence – Text with cases. Taylor and Francis.

There are a number of websites relevant to the whole module. These are:

Don't use plagiarized sources. Get Your Custom Essay on
Quality Management and excellence Models
Get an essay WRITTEN FOR YOU, Plagiarism free, and by an EXPERT!
Order Essay

The Chartered Quality Institute
The British Quality Foundation https://www.bqf.org.uk/
The European Foundation for Quality Management (EFQM)
Quality Scotland https://www.qualityscotland.co.uk/
The W. E. Deming Institute
Juran Institute
The Oakland Group
The use of any of the main search engines, such as MSN, Google or Google Scholar will provide access to information about any of the topics covered in the module.

In addition to the recommended reading material journals also provide a great source of information in terms of the latest thinking in the field through peer reviewed academic research. Listed below are a few recommended journals:

Quality World
TQM Magazine
Quality Assurance
Journal of Quality Management
TQM and Business Excellence
Quality Progress
Quality Management in Health Care
Quality Management Journal

Certification Bodies such as the BSI publish regular reports on ISO 9000 and ISO 14001, as well as commissioning individual pieces of research. You will need to check with individual certification bodies or find references on such to research these online. These can be accessed through the Library Databases, for example, Business Source Premier (EBSCO).

Graduate Homework
Order a unique copy of this paper
(550 words)

Approximate price: $22

Basic features
  • Free title page and bibliography
  • Unlimited revisions
  • Plagiarism-free guarantee
  • Money-back guarantee
  • 24/7 support
On-demand options
  • Writer’s samples
  • Part-by-part delivery
  • Overnight delivery
  • Copies of used sources
  • Expert Proofreading
Paper format
  • 275 words per page
  • 12 pt Arial/Times New Roman
  • Double line spacing
  • Any citation style (APA, MLA, Chicago/Turabian, Harvard)

Our guarantees

Papers are written from scratch We have molded our writers to develop content for all assignments from scratch. This way, we promote originality and reduce cases of plagiarism that might affect your grades and hinder you from realizing your academic goals. We encourage our clients to indicate the deliverables that should be featured in the final paper. Our online help services allow one to make a clarification and even interact with the writer directly to help them understand the needs of the assignment. Many of our writers are professional tutors who understand the approaches that should be used to fulfill the specified instructions. Every time a client places an order on our system, we link them with the most qualified writer in the subject of interest.

Money-back guarantee

YUnlike other writing companies, we encourage clients to draw back their money at any stage of the writing process if they experience any uncertainties with the quality of generated content. However, you will hardly have to make this decision because of our business approach that suits your needs.

Zero-plagiarism guarantee

We have an advanced plagiarism-detection system that flags any work that fails to meet the required academic expectations. Our company thrives in honesty, and as such, you will be guaranteed to achieve a paper that meets your expectations.

Free-revision policy

We encourage our clients to return papers for revision seven days after the last submission for free. Depending on the proposed changes, we will work on your article to achieve the desired expectations.

Privacy policy

We uphold confidentiality and privacy through our interactions with clients, an aspect that has enhanced our relationship with prospective customers seeking for assignment help. We do not disclose your information with third-parties

Qualified Writers

We boast of a diverse pool of ENL and ESL professionals who respond with a personal touch to the needs of every client. Our focus is to become the best platform that offers specialized services to individuals to accomplish their academic goals.

Calculate the price of your order

550 words
We'll send you the first draft for approval by September 11, 2018 at 10:52 AM
Total price:
The price is based on these factors:
Academic level
Number of pages
× Contact Live Agents